Terms of service

Last updated: April 22, 2026

Welcome to Kawaii Saves the World. Throughout these Terms, “we”, “us” and “our” refer to Kawaii Saves the World. We operate this website and online store (the “Services”), powered by Shopify, to provide you with our products and content.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our Services.

1. Use of Our Services

You must be at least 18 years old (or the age of majority in your location) to use our Services. By using our Services, you confirm that all information you provide is accurate and complete.

You are responsible for maintaining the security of your account and for all activity under it.

2. Products & Availability

We aim to ensure all product descriptions and images are accurate. However:

Colours and appearance may vary depending on your device
Product details may change at any time without notice
We may limit quantities or discontinue products at our discretion

3. Orders

Placing an order is an offer to purchase. We may accept or decline any order, including due to:

Product availability
Pricing errors
Suspected fraud

An order is only confirmed once payment is processed and we send confirmation.

Please review your order carefully, as changes or cancellations may not be possible after confirmation.

4. Pricing & Payments

All prices are listed in AUD unless otherwise stated and may change without notice.

Prices do not include:

Shipping costs
Customs duties or import taxes (if applicable)

You agree to provide accurate billing and payment details and authorise us to charge your selected payment method.

5. Shipping & Delivery

We aim to process and dispatch orders as quickly as possible. Orders may be fulfilled from different warehouse locations depending on product availability.

Delivery timeframes are estimates only and may vary depending on supplier processing times, shipping carriers, and destination. In some cases, items may be shipped from overseas, and delivery times may be longer than domestic shipping.

We are not responsible for delays caused by:

Shipping carriers
Customs processing
Supply chain disruptions
Events outside our reasonable control

You are responsible for ensuring that your shipping details are accurate at the time of purchase.

For international orders, you are responsible for any applicable customs duties, taxes, or import charges imposed by your country.

Risk of loss or damage to products passes to you upon delivery, to the extent permitted by applicable law.

6. Returns & Refunds

All returns and refunds are handled in accordance with our Refund Policy.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL).

Where required by law, we will provide remedies including repair, replacement, or refund for faulty or misrepresented goods.

8. Intellectual Property

All content on this site (including images, text, branding, and design) is owned by or licensed to Kawaii Saves the World and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute our content without written permission.

9. Third-Party Services

Our Services may include tools or links to third-party providers (including Shopify).

We are not responsible for third-party content, services, or transactions. Use them at your own risk.

10. Feedback & Reviews

If you submit feedback, reviews, or content, you grant us a worldwide, royalty-free licence to use it for marketing or business purposes.

You confirm that:

You own or have rights to the content
It does not infringe on any third-party rights

11. Prohibited Use

You must not use our Services:

For unlawful or fraudulent purposes
To harm, abuse, or harass others
To interfere with or disrupt our website or systems

We may suspend or terminate access if these Terms are violated.

12. Disclaimer

Our Services and products are provided “as is” and “as available”.

To the extent permitted by law, we do not guarantee:

That the Services will be uninterrupted or error-free
That products will meet all expectations

13. Limitation of Liability

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

This does not apply where liability cannot be excluded under Australian law.